(#368) Why Do I Offer Refunds with SOME of My Products?
How can a guarantee or a refund policy play a vital role in your business?
Welcome to the tenth episode of the Abundance Series! Tune in as I share my main takeaways from the last three years of implementing a refund policy in my coaching programs. We'll dive into the mindset behind offering guarantees on certain products in your business and how to minimize the risk of people signing up for something without a genuine commitment. We'll also explore how I approach client refund requests and how these have helped me achieve a low refund rate.
---
Get weekly business affirmations by texting āABUNDANCEā to (310) 388-8603
Timestamps:
- (02:16) Intro
- (09:47) Top reasons for refund requests
- (14:53) How our refund policy has evolved
- (20:33) Dealing with clients asking for a refund
- (29:30) Conclusion
Standout Quotes:
- (20:33) "I believe that the reason why a lot of people don't request a refundā even though it's readily availableā is that I do a good job of spending time and building a relationship with the potential clienteleā¦; I love doing videos, I love doing podcasts, I love hopping in the DM to answer questions about the program."
- (31:58) "Would you rather have them get out of your program soon within your policy, or would you rather them stay in your program and spread that energy around the community?"
Resources Mentioned:
- Get the latest updates to Doctor TKās events at https://www.doctortk.com/links/
Connect:
Find | Doctor TK
On Instagram: instagram.com/doctortkpsych
On Facebook: facebook.com/DoctorTKPsych
On Pinterest: pinterest.com/DoctorTKPsych
On Youtube: youtube.com/c/DoctorTK
SUBSCRIBE & RATE
On Spotify
ABUNDANT RESOURCES